Appoitment / cancellation policy

Dear Client,

We strive to render excellent care to you and the rest of our clients. Your care and treatment is a priority for us. We also ask that you respect your specialist's time and expertise as well.

In an attempt to be consistent with this, we have a Cancellation Policy that allows us to schedule appointments for our clients, with respect for your time, the next client's time, and the specialist's time.

Our policy is as follows:

We request that you give a notice not later than 24 hours before scheduled appointment in the event that you cannot make it. If the client misses an appointment without contacting us, it is considered a missed or "No Show" appointment. Additionally, if a client is more than 15 minutes late for an appointment, it will be considered as "No Show" appointment, and that appointment will be rescheduled. Also, if you miss more than 3 appointments, we reserve the right to charge you a fee of  $50.

All bookings require 50% non-refundable / non transferable at the time of making an appointment.  The balance will be due upon your first session. 

If you have questions regarding this policy, please let us know, and we will be happy to clarify our policy for you.